bet100.com Privacy Policy

bet100.com ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the bet100.com Platform ("you", "your"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the bet100.com website, mobile platform, and all associated services (collectively, the "Platform").

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC). It applies to all personal data processed by bet100.com in connection with the operation of the Platform.

By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform.

bet100.com collects the following categories of personal data in connection with the operation of the Platform:

2.1 Identity & Contact Data

• Full legal name, date of birth, and nationality
• Government-issued identification number (e.g., Philippine passport, SSS, UMID, or driver's license number)
• Email address, mobile number, and residential address

2.2 Account & Transaction Data

• Username, account ID, and account history
• Deposit and withdrawal records, transaction amounts, and payment method details
• Bonus and promotional activity records
• Game history, wagering records, and session data

2.3 Technical & Usage Data

• IP address, device type, browser type, and operating system
• Pages visited, features used, and time spent on the Platform
• Cookies and similar tracking technologies (see Section 8)
• Geolocation data (country/region level, used for compliance purposes)

2.4 Communications Data

• Records of communications with our customer support team
• Feedback, survey responses, and promotional opt-in preferences

bet100.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.

bet100.com uses your personal data for the following purposes:

4.1 Account Management & Service Delivery

• To register and maintain your player account on the Platform
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP / ₱)
• To verify your identity and age (21+) in compliance with applicable regulations
• To provide customer support and respond to your inquiries

4.2 Legal & Regulatory Compliance

• To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct
• To comply with requests from regulatory authorities, law enforcement agencies, and courts of competent jurisdiction in the Philippines

4.3 Platform Improvement & Personalization

• To analyze usage patterns and improve the features, performance, and security of the Platform
• To personalize your experience, including game recommendations and promotional offers relevant to your activity

4.4 Marketing Communications

With your consent, we may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. You may withdraw your consent and opt out of marketing communications at any time by updating your account preferences or contacting our support team.

bet100.com processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and non-essential cookies.

bet100.com does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and eligibility to use the Platform.
• Fraud prevention and security partners: Service providers engaged to detect and prevent fraudulent activity, money laundering, and other prohibited conduct.
• Technology and hosting providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, courts, and law enforcement authorities where disclosure is required by law or court order.
• Professional advisers: Legal, accounting, and auditing professionals engaged by bet100.com, subject to professional confidentiality obligations.

All third-party service providers engaged by bet100.com are required to implement appropriate technical and organizational measures to protect your personal data and to process it only in accordance with our instructions.

bet100.com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, we retain account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with Philippine AML regulations and gaming regulatory requirements. Technical and usage data is typically retained for a shorter period unless required for ongoing investigations or legal proceedings.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention schedule and applicable law.

bet100.com uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The following categories of cookies are used:

8.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting the functionality of the Platform.

8.2 Performance & Analytics Cookies

These cookies collect anonymized information about how users interact with the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the performance and usability of bet100.com.

8.3 Functional Cookies

These cookies allow the Platform to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.

8.4 Marketing Cookies

With your consent, we may use marketing cookies to deliver promotional content relevant to your interests. You may withdraw your consent to marketing cookies at any time through your browser settings or by contacting our support team.

bet100.com implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including financial and identity information
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication requirements for account access
• Continuous monitoring of our systems for suspicious activity and potential security incidents

While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by bet100.com:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you and information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within the timeframes required by applicable law.

The bet100.com Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

bet100.com primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology or service providers operate internationally.

Where such transfers occur, bet100.com ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to protect your data to the same standard required under Philippine law. We will not transfer your personal data to a country that does not provide an adequate level of data protection without your consent or without implementing appropriate safeguards.

bet100.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the Platform. The date of the most recent revision is indicated at the top of this page.

Where changes are material, we will endeavour to provide reasonable advance notice via the Platform or by email to your registered address. Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how bet100.com is protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bet100.com, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by bet100.com. For general support inquiries, please visit our FAQ page.